Flourish & Thriving Solutions ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information you provide when you visit our website or engage with our services. By using this website, you agree to the practices described below.
1. Information We Collect
We collect information you voluntarily provide through website forms, including:
- First and last name
- Email address
- Phone number (if provided)
- Company name and related business information
- Scheduling details submitted through booking or inquiry forms
- Any additional information you choose to share in open-text fields
We do not collect sensitive personal information such as payment details, Social Security numbers, or health information through this website.
2. How We Use Your Information
Information collected through this website is used for the following purposes:
- Responding to inquiries — to follow up on questions or requests submitted through our contact form
- Scheduling Clarity Calls — to confirm and manage consultation appointments
- Delivering requested resources — to send guides, checklists, or other materials you request
- Marketing communications — to share updates, insights, and information about our services (you may opt out at any time)
- Improving our services — to better understand client needs and enhance our offerings
We will never sell, rent, or trade your personal information to third parties for their marketing purposes.
3. Third-Party Tools and Platforms
We use the following third-party tools to operate our business. Each operates under its own privacy policy:
- GoHighLevel — CRM and marketing automation platform used to manage contacts, communications, and follow-up workflows
- Calendly — used to manage appointment scheduling for Clarity Calls and consultations
- Google Analytics (or similar tools) — used to understand how visitors interact with our website; data is aggregated and does not identify individual users
- Email communication tools — used to send and manage email correspondence, newsletters, and follow-up communications
When you interact with these tools, your information is also subject to their respective privacy policies.
4. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to improve your browsing experience and gather usage data. Cookies help us remember preferences, analyze traffic, and understand how visitors navigate our site. You can control cookies through your browser settings. Disabling cookies may affect certain website features.
5. Data Protection and Security
We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission is completely secure. We retain your information only as long as necessary to fulfill the purposes described here or as required by law.
6. Your Rights
You have the following rights regarding your personal information:
- Request access — request a copy of the information we hold about you
- Request deletion — request that we delete your information, subject to applicable legal obligations
- Opt out of marketing emails — every marketing email includes an unsubscribe link; you may also contact us directly
- Request corrections — ask us to update inaccurate or incomplete information
7. Children's Privacy
Our website is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will promptly delete it.
8. External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their policies before submitting personal information.
9. Changes to This Policy
We may update this Privacy Policy periodically. When we do, we will revise the effective date at the top of this page. Continued use of our website after updates constitutes your acceptance of the revised policy.
10. Contact Us
For questions or requests regarding this Privacy Policy:
Flourish & Thriving Solutions
[email protected]